Quality Assurance

Dobbie supports a comprehensive Quality Assurance Program and holds an ISO 9001:2015 – Quality Management Systems, Quality Assurance accreditation issued by SAI Global.  A rigorous internal and external auditing program assures both continuous improvement and ongoing compliance with all relevant standards.

Dobbie is currently undergoing certification auditing for compliance with ISO14001:2015 - Environment Management Systems and ISO45001:2018 – Occupational Health and Safety Management Systems. This process is currently being undertaken by QMS Certification Services.

Dobbie manufactures and has Standard license accreditation for a range of products to the following Standards.

AS/NZS 2638.1 - 2011: “Gate valves for waterworks purposes – Metal Seated”

AS/NZS 2638.2 - 2011: “Gate valves for waterworks purposes – Resilient Seated”

AS/NZS 2280 - 2012: “Ductile iron pipe and fittings”        

AS/NZS 4158 - 2003: “Thermal-bonded polymeric coatings on valves and fittings for water industry purposes”

AS 1646 - 2007: “Elastomeric seals for waterworks purposes”

AS 2419.3 - 2012: “Fire hydrant Installations – Fire brigade booster connections”

AS 3952 - 2002: “Water supply – DN 80 spring hydrant valve for general purposes”

Dobbie is proud to work with respected internationally recognised Conformance Assessment Bodies (CAB’s). In Australia these bodies are overseen by our national accrediting body JAS/ANZ.

The Joint Accreditation System of Australia and New Zealand (JAS-ANZ) helps markets work better by providing internationally recognised accreditation services that create economic benefit.

Accreditation has many flow-on benefits throughout the market chain for business, regulators and government by:

• reducing compliance and transaction costs,
• reducing risk,
• streamlining operations,
• breaking down barriers to trade, which provides greater access to foreign markets; and
• providing assurance that goods and services sold are safe and can be used for their intended purpose.

These strengthen national, Trans-Tasman and international trade and commerce.

Accreditation adds value to the ever growing and increasingly complicated market chain in many ways, including by providing a symbol of assurance that certifiers and inspectors are independent and competent to perform their duties.

Accredited certification and inspection of products, processes and people—called conformity assessment—has a ripple effect through the market chain, right to the consumer. It gives consumers confidence that their purchases meet specified standards and are quality assured. This includes retailers, wholesalers and individual consumers.

JAS-ANZ does not certify or inspect organisations, products or people; rather, they accredit the bodies that do.

SAI Global helps organizations proactively manage risk to create trust and achieve business confidence, growth, and sustainability. With global reach through locations across Europe, the Middle East, Africa, the Americas, Asia and the Pacific, SAI Global is powered by local expertise and knowhow.

The WaterMark Certification Scheme is a mandatory certification scheme for plumbing and drainage products to ensure that plumbing and drainage materials and products are fit for purpose and appropriately authorised for use in plumbing installations.

QMS Certification Services is dedicated to improving the performance of a range of organisations around the world. As an Australian-based, fully accredited, third party International Certification Body, we assist organisations in developing practical, actionable management systems certification, training and auditing.

The International Association of Plumbing & Mechanical Officers (IAPMO), coordinates the development and adaptation of plumbing, mechanical and solar energy codes to meet the specific needs of international jurisdictions. Based in Melbourne, IAPMO R&T Oceana is accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ). it operates an effective quality system in accordance with ISO/IEC 17065:2012 Conformity assessment – Requirements for bodies, certifying products, processes and services and are also backed by IAPMO R&T’s seven decades of experience certifying our industries’ products.

Global-Mark is one of Australia’s leading Conformity Assessment Bodies (CABs), currently working with over 4,300 clients and has approximately 9,400 current certificates issued. Global-Mark is JAS-ANZ accredited to local and international standards, and industry codes of practice. 

Dobbie fittings and valves have also gained Water Services Association of Australia (WSAA) approval.

The Water Services Association of Australia (WSAA) is the peak industry body representing the urban water industry. Our members provide water and sewerage services to over 20 million customers in Australia and New Zealand and many of Australia's largest industrial and commercial enterprises.

Dobbie has a range of products, including valves, fittings and service connections, which are approved for use by various state based Water Authorities. These include:

Additionally, Dobbie have gained approvals for supply into various Pacific countries through relevant local Water Authorities including:

In addition to Dobbie’s Product Compliance Program (PCP) certifications, through its wholly owned subsidiary, Plumbing Testing Laboratory (P.T.L.) , Dobbie is also honoured to be associated with ILAC, the controlling international body for testing laboratories and its Australian signatory, NATA.

ILAC is the international organisation for accreditation bodies operating in accordance with ISO/IEC 17011 and involved in the accreditation of conformity assessment bodies including calibration laboratories (using ISO/IEC 17025), testing laboratories (using ISO/IEC 17025) and inspection bodies (using ISO/IEC 17020).

Accreditation is the independent evaluation of conformity assessment bodies against recognised standards to carry out specific activities to ensure their impartiality and competence. Through the application of national and international standards, government, procurers and consumers can have confidence in the calibration and test results, inspection reports and certifications provided.

NATA is the authority that provides independent assurance of technical competence through a proven network of best practice industry experts for customers who require confidence in the delivery of their products and services. NATA provides assessment, accreditation and training services to laboratories and technical facilities.

NATA has a Memorandum of Understanding with the Australian Government and various state and territory governments that recognise its key role in Australia’s technical infrastructure. The Australian Government recommends the use of NATA-accredited facilities whenever this is an option and encourages state and territory governments and other instrumentalities to do likewise.